# HOW THIS PAGE IS RENDERED — read before designing
You are reading a brief that is currently published as this page's content. Your output REPLACES the whole brief. Save it through the admin API (see HOW TO SAVE below), then reload the public page and check it on desktop and mobile widths.

- Storefront: the saved content is injected as raw HTML inside a container that already has the Tailwind Typography classes "prose prose-neutral max-w-none". Markdown is NOT converted — never output Markdown syntax (#, **, |---|).
- JavaScript never runs. Any interaction (accordions, tabs, toggles) must be pure CSS: the checkbox/radio hack or details/summary.
- Output ONE HTML fragment: one root div carrying a unique class (e.g. "pg-<page-slug>-<4 random chars>") plus the class "not-prose", and one style block. Prefix EVERY CSS selector with that root class. Never style html, body, :root or bare tag selectors, and never load external stylesheets, fonts or scripts.
- Heading levels: before writing, inspect the live page's markup. If the theme already renders the page title as an H1 above the content, start at H2 and do not repeat the title; if the page has no H1, include exactly one H1 in your content.
- Responsive: must look right from a 360px phone to a wide desktop — no horizontal page scroll, flex/grid layouts that wrap, and every table wrapped in a container with overflow-x: auto. The theme sets table { display: block } globally, so give your tables display: table; width: 100%.
- Links: internal links use relative paths (/pages/shipping-policy, /track-order, /collections). Emails use mailto: links showing the address as the link text.
- Shortcode: the exact text [contact_form], placed alone in its own paragraph, is replaced by the store's live contact form when the page renders. Use it only where this brief asks for it. The page is split at the shortcode and each part is rendered separately, so close your root div before the shortcode and open a second root div with the same class after it (one style block in the first part covers both).
- Accessibility: good color contrast, semantic sections and headings, tables with th header cells.
- Missing data: a contact value that is empty or an obvious dummy (e.g. a phone number of all zeros such as +1 (000) 000 0000) counts as not provided — omit that line entirely. Never write "not provided", "N/A" or leave a placeholder or bracketed text in the output (except the [contact_form] shortcode where requested).
- Return ONLY the HTML fragment — no code fences, no commentary.

# STYLE — one store-wide look
- Every page follows the store's overall style so it clearly belongs to the same site as the homepage: use the store's own colors (read them from the live site: header background, button/accent color, body background and text color), the site's font (inherit it; never load other fonts) and the store's tone of voice. Do not invent a new palette for this page.
- Legal and policy pages (shipping-policy, refund-policy, payment, terms-of-service, privacy-policy, do-not-sell) must stay SIMPLE and SOBER: a single readable column (about 760-860px max width), clear heading hierarchy, comfortable line height, plain lists and simple tables. Use color only for headings, links, thin dividers and at most one subtle "at a glance" summary box. No hero images, animations, gradients, decorative icons, cards or multi-column layouts. Completeness and precision of the text come first — design must never hide or shorten it.
- Brand and help pages (about, size-guide, faqs) may be more designed (image sections, well-styled tables, a CSS accordion) but still use the same palette and font, with no flashy effects.
- Stores should not look identical: vary layout details and wording, never the facts.

# IMAGES
- Only use images hosted on this store — never hotlink another domain. Every img needs a meaningful alt, and max-width: 100%; height: auto.
- Prefer images the store already has (homepage hero banner, product images). If a page really needs new imagery (normally only the About page, 1-3 images), generate it (no text, no logos, no brand marks), convert it to JPEG, and upload it to the store with the upload endpoint below; use the returned URL.

# HOW TO SAVE — admin API (do this from a browser tab on the admin site, already signed in)
The admin site is the store's admin panel (usually https://admin.<store domain>); if you do not know its URL, ask the operator. All calls go to the store API with the admin's session token.
1. API base URL: on any admin page, read the network requests to "/api/admin/..." and take their origin (for this platform usually https://api.<store domain>). Call it API.
2. Token: run in the admin tab: const token = (await (await fetch('/api/auth/session')).json()).accessToken — never print or share it. Send it as the header Authorization: Bearer <token>.
3. Find this page: GET API/api/admin/pages returns JSON { success, pages: [ { id, slug, title, content, meta_title, meta_description, is_active, ... } ], total }. Pick the entry whose slug equals this page's slug and note its id. (Its content is the raw brief, still showing the store placeholders.)
4. Save: PUT API/api/admin/pages/<id> with header Content-Type: application/json and body { "content": "<your HTML fragment>" }. Send ONLY content — do not change title, slug, meta fields or is_active. Success returns { success: true, page: { ... } } with status 200; anything else means it was not saved (read the error and fix it).
5. Upload an image (only if needed): POST API/api/admin/collections/upload-image as multipart/form-data with the file in the field "file" (JPEG/PNG/WebP, under 10 MB). Success returns status 201 with { success, data: { url, ... } }; use data.url in your HTML.
6. You may write the real store values or keep the store placeholders for name, email and website — both render correctly because placeholders are replaced when the page is served.
7. Verify: reload the public page (wait until it has fully loaded), confirm the brief text is gone, no bracketed placeholders remain (except a working contact form where requested), there is exactly one H1, nothing overflows horizontally at ~390px width, and images load. Fix and PUT again if anything is off.

# STORE DETAILS (live values)
Store Name: Hljonesshop
Legal Business Name: HLJONES LLC
Website: https://hljonescom
Support Email: support@hljonesshop.com
Phone: Only via email
Business Address: 205 SAVANNAH FOREST CIRCLE, CRAWFORDVILLE, FL  32327, USA
Support Hours: 9:00 AM - 5:00 PM (EST) (Mon - Fri)
Last Updated: July 03, 2026

# STORE FACTS — shared by every page on this site; never contradict, round, soften or reinterpret them
Sales area
- Sells physical products online and ships only to addresses within the United States, from US warehouses. No international shipping, customs or duties.
Orders
- Changes or cancellations: email the support address within 1 hour of placing the order; after that the order may already be packed and changes may not be possible.
- Checkout is guest-only; customers do not need an account to order.
- Tracking: a shipping confirmation email with a tracking number is sent when the order ships; customers can also check status any time on the Track Order page (/track-order) with their order number.
Shipping
- One method: Standard Shipping. Carriers: USPS, UPS or FedEx.
- Handling/processing: 1–3 business days. Transit: 4–8 business days. Total: 5–11 business days from the order date.
- Cost: flat $5.99; free on orders over $75.
- Business days exclude weekends and US public holidays. Delivery estimates are not guaranteed.
Payments
- Checkout uses PayPal only: PayPal balance, linked bank account, or credit/debit card (Visa, Mastercard, American Express, Discover) via PayPal guest checkout — no PayPal account required.
- Prices are in USD. Shipping and any applicable sales tax are shown at checkout. The store never sees or stores full card details.
- One discount code per order, entered at checkout.
Returns & refunds
- Return window: 30 days from delivery. Items must be unworn, unwashed, in original condition with tags attached.
- Returns must be requested by email first; support replies within 1–2 business days with a FREE prepaid return label. Return shipping is always free for the customer.
- Not returnable: items marked final sale at purchase; underwear, swimwear and pierced earrings (hygiene).
- No direct exchanges: return for a refund and place a new order.
- Refunds are processed within 2–5 business days after the return is received and inspected, to the original payment method; banks may take a further 5–10 business days. Original shipping charges are refunded only when the store made an error or where required by law.
- Lost, damaged, defective or incorrect items: report within 30 days of the delivery date (or the expected delivery date if never delivered) with the order number and photos; resolution is a replacement or full refund, at no cost to the customer.
Privacy
- Personal information is never sold for money. Cookies, Google Analytics and Google Ads may count as "sharing" under the CCPA/CPRA.
- Privacy requests (know, access, delete, correct): by email; identity verification may be required; answered within 45 days (extendable by 45 days with notice).
- Opt-out of sale/sharing requests (and requests to limit sensitive personal information): two methods: (1) email to the support address with the subject "Do Not Sell or Share", or (2) the web contact form on the Do Not Sell page. **No identity verification is required for opt-out requests** (we only ask for the information needed to find the customer's records, such as the name and email used for orders). Processed as soon as feasible and no later than 15 business days. Authorized agents may submit requests with the consumer's signed permission.
- The store does not knowingly sell or share the personal information of consumers under 16 years of age.
- The store does not use or disclose sensitive personal information for purposes that would require offering a right to limit (payment card data is handled by PayPal and never stored by the store).
- Global Privacy Control (GPC) browser signals are NOT processed by this website yet. Never claim that GPC is honored.
- Marketing emails contain an unsubscribe link; transactional emails continue.
Site pages (relative links)
- /pages/shipping-policy, /pages/refund-policy, /pages/privacy-policy, /pages/terms-of-service, /pages/payment, /pages/do-not-sell, /pages/size-guide, /pages/faqs, /pages/about, /pages/contact, /track-order

# ROLE
You are a front-end-savvy content designer producing a visually polished FAQ page for this US online store.

# KNOWN CONTENT — use these exact questions and answers; do not invent, remove, merge or reorder them
(Grouped by category.)

## Orders & Shipping
Q: How long does delivery take?
A: Orders are processed within 1–3 business days, then shipped via Standard Shipping (USPS, UPS or FedEx), which takes 4–8 business days in transit. In total, orders arrive within 5–11 business days of being placed. Business days exclude weekends and US public holidays. We currently ship within the United States only.

Q: How much does shipping cost?
A: Standard shipping is free on all orders over $75. For orders below that threshold, a flat rate of $5.99 applies. Exact costs are always shown at checkout before you confirm your purchase.

Q: Do you ship internationally?
A: Not at this time — we currently ship to addresses within the United States only.

Q: How can I track my order?
A: Once your order ships, you will receive a shipping confirmation email with a tracking number and a link to the carrier's tracking page. You can also visit our Track Order page at https://hljonescom/track-order at any time and enter your order number to see the latest status.

Q: Can I change or cancel my order after placing it?
A: We begin processing orders quickly to ensure fast dispatch. If you need to modify or cancel, please email support@hljonesshop.com within 1 hour of placing your order. After that window, changes may not be possible as the order may already be packed and ready to ship.

Q: What if my package is lost, damaged, or I received the wrong item?
A: Contact us at support@hljonesshop.com within 30 days — counted from the delivery date, or from the expected delivery date if your package never arrives. Include your order number and photos of any damage or of the item received. We will work with the carrier to investigate and offer a replacement or a full refund, and any return shipping is on us.


## Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 30 days of the delivery date. Items must be unworn, unwashed, and in their original condition with all tags still attached. Items marked as final sale at the time of purchase cannot be returned, and for hygiene reasons neither can underwear, swimwear or pierced earrings.

Q: How do I start a return?
A: Email support@hljonesshop.com with your order number and the items you wish to return. Our team will reply within 1–2 business days with a free prepaid return label and instructions. Please do not send items back without contacting us first.

Q: When will I receive my refund?
A: Once we receive and inspect your returned items, refunds are processed within 2–5 business days. The credit will appear on your original payment method within 5–10 business days depending on your bank or card issuer. You will receive an email confirmation when the refund is issued.

Q: Can I exchange an item for a different size or color?
A: We don't offer direct exchanges. Return the original item for a refund and place a new order for the replacement — this way you secure the exact item you want before it sells out. Our support team is happy to help you choose the right size.

Q: Do I have to pay for return shipping?
A: No. Returns are free — once your return is approved, we email you a prepaid return label. Keep your drop-off receipt until your refund has been issued.


## Payments & Pricing
Q: What payment methods do you accept?
A: Checkout is powered by PayPal. You can pay with your PayPal balance, a linked bank account, or a major credit/debit card (Visa, Mastercard, American Express, Discover) through PayPal's guest checkout — no PayPal account required.

Q: Is it safe to enter my payment details on your site?
A: Yes. Our site is served over an encrypted SSL connection, and all payments are processed by PayPal on its secure checkout. We never see or store your full card details.

Q: What currency are your prices in?
A: All prices are listed in US dollars (USD). Shipping and any applicable sales tax are shown at checkout before you pay.

Q: Do you offer discount codes or promotions?
A: We run promotions from time to time. If you have a discount code, enter it in the discount code field at checkout. Only one discount code can be applied per order.


## Products & Sizing
Q: How do I find the right size?
A: Check our Size Guide at https://hljonescom/pages/size-guide — it is linked from every product page and lists measurements in both inches and centimeters. We recommend measuring yourself (bust/chest, waist, hips) and comparing to the chart rather than relying on your usual size, as fit can vary between styles and fabrics.

Q: What sizes do you carry?
A: Our clothing runs from XS to 5XL depending on the style. Each product page shows the sizes currently available. If you have a question about a specific size, email us at support@hljonesshop.com.

Q: How do I care for my garments?
A: Care instructions are printed on the label inside each garment. As a general rule, we recommend washing in cold water on a gentle cycle and air drying to preserve color and fabric quality.

Q: Are your product images accurate to the actual item?
A: We strive to represent our products as accurately as possible. Colors may appear slightly different depending on your monitor or device screen settings. If you have specific questions about a color or fabric before ordering, email us at support@hljonesshop.com and we will be happy to help.

Q: Do you restock sold-out items?
A: Popular styles are restocked when possible, but we can't guarantee that a specific item or size will return. Email us at support@hljonesshop.com to ask about a particular product.


## Account & Privacy
Q: Do I need an account to place an order?
A: No. You check out as a guest — just enter your email and shipping details. Your order confirmation email and our Track Order page (https://hljonescom/track-order) keep you updated on your order.

Q: How is my personal data used?
A: We collect only the information necessary to process and deliver your order and to improve your shopping experience. We never sell your personal data. For full details on how we handle your data, please read our Privacy Policy at https://hljonescom/pages/privacy-policy.

Q: Can I request deletion of my data?
A: Yes. Email us at support@hljonesshop.com with the subject line 'Data Deletion Request'. We may need to verify your identity, and we respond to verified requests within 45 days (extendable by a further 45 days where permitted by law, with notice to you).

Q: How do I unsubscribe from marketing emails?
A: Every marketing email we send includes an 'Unsubscribe' link at the bottom. Click it to opt out instantly. Unsubscribing does not affect order confirmation and shipping update emails, which are transactional.


# CONTENT TO GENERATE
1. A short header with a welcoming sub-line.
2. A category navigation row with in-page anchor links to each category.
3. One section per category (in the order above), each question as an accordion item built with pure CSS (checkbox hack with unique ids faq-1, faq-2, … or details/summary).
4. Turn URLs in answers into relative links (e.g. /track-order, /pages/size-guide) and email addresses into mailto links.
5. A closing "still have questions?" block with a mailto button to the support email.
6. Tasteful, concise CSS transitions for opening/closing, and a subtle entrance animation per category.

# WRITING STYLE
Keep every question and answer's wording exactly as given — this task is about layout, styling and interaction, not rewriting the copy. No emojis.